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IT support provider

16

systems managed from one portal

IT support provider: one portal for every client and every tool

  1. [01]

    The problem

    A leaver's logins had to be removed from up to sixteen systems, one by one. Miss one and access stayed open for months.

  2. [02]

    What we built

    • One portal for the support team and every client
    • Add or remove a person in every system at once
    • A shared directory of who has a seat where
    • Ticketing that routes every request and tracks it to resolved
    • Each client sees only its own people and data
[The result]

16 systems managed from one portal. Access granted and removed in a single step.

Solution

Client and operations portals

One place for updates, files and status, not five inboxes.

Works with

  • Xactimate
  • XactAnalysis
  • HubSpot
  • Dialpad
  • Dropbox
  • ZoomInfo

Find the first thing worth automating

30 minutes, and you leave with a written plan, even if you never hire us.